Virtual
Reception
Convert missed calls into booked appointments

ABOUT
Us

Studio 9 Digital Solutions builds premium virtual reception and workflow systems that help businesses capture every inbound opportunity and convert it into booked revenue. We specialize in call handling, scheduling workflows, and clean handoffs that reduce front-desk load while improving the customer experience. Our deployments are fast, structured, and designed to work with your existing tools before adding deeper automation. Every setup is tailored to your policies, hours, and escalation rules—so it sounds professional and performs reliably. We measure success in outcomes: fewer missed calls, faster follow-up, and more confirmed bookings.
More Bookings.Less Chaos.
A premium phone experience that captures every request and routes the next step automatically.
Never Miss a Call
Overflow + after-hours coverage that captures real appointment requests.
Built for booking
Short, efficient call handling that moves callers to a clear next step.
Clean handoffs to staff
Every call becomes a structured summary your team can act on immediately.
priority routing for urgent calls
Escalation rules tailored to your office—no guessing, no drama.
professional patient experience
Consistent tone, polished delivery, fewer awkward dead ends.
measurable results
Weekly reporting on captured calls, qualified requests, and booked outcomes.
A Simple Install
A Serious Upgrade
We gather your hours, services, routing rules, escalation policy, and “never say” policies.
Day 1-2
We implement a proven booking flow for new patients or clients, existing ones, and urgent calls.
Day 3-5
You run test calls. We tighten phrasing, routing, and handoffs until it’s ready for rollout.
Day 6-9
Start after-hours first. Expand to overflow calls during peak times once it’s proven.
Day 10
Ready to Stop Missing calls?
Explore
Our
Services

Choose a clean starting point. Expand when performance is proven.

virtual reception
After-hours + overflow call coverage that converts callers into appointment requests.

Booking Workflows
Turn every call into a repeatable process your team can execute fast.

OPerations Automation
When you’re ready, we connect deeper workflows to reduce staff load.

Custom Integrations
For businesses with specific routing, multi-location rules, or unique escalation needs.
What Your Team Receives
No transcripts. No clutter. Just next steps.
Caller name, number, intent, urgency, preferences, and recommended next action.
Urgent calls, new patients, pricing requests, insurance requests—clearly labeled.
Calls captured, qualified requests, staff-confirmed bookings, response time.
Most businesses and clinics go live in under 7 days for after-hours coverage. the average install takes about 10 days depending on the level of integration.
No. It supports your front desk by capturing overflow and after-hours calls, then sending clean handoffs. You keep control.
yes, however Phase one captures appointment requests and preferences and routes them to your team for confirmation. Deeper scheduling automation can be added after performance is proven.
We follow your escalation policy—priority routing, transfer rules, and clear safety language.
Not at the start. Phase one works with your current workflow. deeper Integrations are optional and phased in later.
We track captured missed calls, qualified appointment requests, and staff-confirmed bookings—weekly.
Yes. We can route by location, service type, and office hours with clean handoffs.
We’ll recommend the right package after a quick call based on call volume, hours, and level of intergration.

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